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If the buyer does not answer any message from your side or if the buyer doesn't want to remove the negative feedback, then amazon can remove it for you if you can calmly explain to them by appealing why your feedback should be removed. Amazon policies don't allow you to discuss the cases to remove the feedback so you have only one or two replies, that is why it is very important not to send message directly to amazon until you know for sure what is the issue and what is your plan for removing the negative feedback you received, if you already sent a couple of messages to amazon and you cannot answer anymore, please contact us so that the buyer agrees to delete the negative feedback but as you know Amazon platform from the buyer side are not very friendly when it comes to such cases on their shopping platform.

So it is very difficult to explain to the customer how to delete the negative feedback, customers are confused with product review and most times when you ask a buyer to delete the negative feedback on your feedback forum then buyer thinks it is about product review, and from that part onwards you can face a lot of messages between you and your buyer, today most of the buyers are using smartphones and to manually follow instructions on how to remove negative feedback can be more than confused, the goal for removing negative or natural feedback can be even worse because the buyer becomes frustrated after receiving too many messages and amazon monitor can also suspend your account because the messages you sent about feedback removal are more than expected feedback and product review manipulation policy, Any violation of this policy can cause serious issues to your account and can lead to account suspension.

You must be careful with those scenarios. We've added a free tool here that guides the buyer to the specific page of his account to quickly remove the negative feedback.


How does it work?

Select the Marketplace where the negative feedback is recorded, copy the relevant link and make sure to change the order ID to the relevant order number.


For example

So it is very difficult to explain to the customer how to delete the negative feedback, customers are confused with product review and most times when you ask a buyer to delete the negative feedback on your feedback forum then buyer thinks it is about product review, and from that part onwards you can face a lot of messages between you and your buyer, today most of the buyers are using smartphones and to manually follow instructions on how to remove negative feedback can be more than confused, the goal for removing negative or natural feedback can be even worse because the buyer becomes frustrated after receiving too many messages and amazon monitor can also suspend your account because the messages you sent about feedback removal are more than expected feedback and product review manipulation policy, Any violation of this policy can cause serious issues to your account and can lead to account suspension.

You not succses to remove the feedback ?
You not received any reply from buyer ?
You worry about the message subject ?
As a seller you know that each issue is Unique issues because after all you serve humans and humans, never forget that fact.
Any issue can be resolved.
For assistant and advise feel free to contact us
We ready to help to each of you.

Let’s avoid suspensions this holiday season.

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